Cambridge Institute
Last Updated: January 15, 2025 | Effective Date: January 15, 2025
Please read these terms carefully before using our services. By enrolling or using our platform, you agree to these terms.
By enrolling in any course, accessing our services, or using our platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These terms apply to all users of Cambridge Institute services, including students, prospective students, and visitors to our platform.
Cambridge Institute provides educational services including:
• Bridge courses for academic preparation
• Language learning programs (similar to Duolingo methodology)
• IELTS preparation and training
• PTE (Pearson Test of English) preparation
• TOEFL preparation and coaching
• Online and in-person classes
• Assessment and progress tracking
• Student support and counseling services
Services are provided subject to availability and may be modified, suspended, or discontinued at our discretion with reasonable notice to enrolled students.
To enroll in our programs, you must:
• Be at least 16 years old (or have parental consent if under 18)
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us promptly of any changes to your information
• Meet any specific prerequisites for advanced courses
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
We reserve the right to verify your eligibility and may request additional documentation. False information may result in immediate termination of services.
Payment terms and conditions:
• All fees must be paid in full before course commencement unless enrolled in an approved payment plan
• Payment methods include credit cards, bank transfers, and approved financing options
• Prices are subject to change with 30 days notice for new enrollments
• Late payment fees may apply to overdue accounts
• All payments are in USD unless otherwise specified
• Full refund available up to 7 days before course start date
• 50% refund available up to 3 days before course start date
• No refund available after course commencement, except in exceptional circumstances
• Processing fees are non-refundable
• Refunds typically processed within 5-10 business days
Financial assistance may be available based on need and merit. Scholarship recipients must maintain satisfactory academic progress.
Students are expected to:
• Attend classes regularly and punctually
• Complete assignments and assessments honestly
• Respect instructors and fellow students
• Follow all institutional policies and procedures
• Maintain academic integrity in all work
Plagiarism, cheating, or any form of academic dishonesty will result in disciplinary action, including possible dismissal from the program without refund.
Minimum 80% attendance is required for course completion. Students falling below this threshold may be withdrawn from the program.
Disruptive behavior, harassment, or violation of institute policies may result in suspension or expulsion. We maintain a zero-tolerance policy for discrimination and harassment.
All course materials, including but not limited to:
• Curriculum content and lesson plans
• Video lectures and audio recordings
• Practice tests and assessment materials
• Proprietary learning methodologies
• Software and digital platforms
Are the exclusive property of Cambridge Institute or our licensed partners. Students may not reproduce, distribute, or commercialize any materials without written permission.
Students retain ownership of their original work but grant Cambridge Institute a non-exclusive license to use student work for educational and promotional purposes.
Some materials may be licensed from third parties. Use of such content is subject to the original licensing terms.
Our digital learning platform usage terms:
• Platform access is provided for enrolled students only
• Sharing login credentials is strictly prohibited
• System availability is not guaranteed 24/7; maintenance windows will be communicated
• Students must use compatible devices and maintain internet connectivity
• Prohibited activities include hacking, data mining, or system interference
Students are responsible for ensuring their devices meet minimum technical requirements for course participation.
Students consent to the collection and use of learning analytics data to improve educational outcomes and platform functionality.
Your privacy is important to us. Our data handling practices are governed by our Privacy Policy, which forms an integral part of these terms. By using our services, you consent to:
• Collection and processing of personal and academic data
• Communication via email, SMS, and other channels
• Sharing of information with testing organizations when required
• Use of cookies and tracking technologies for service improvement
Cambridge Institute provides educational services to help students achieve their goals, but we cannot guarantee specific outcomes such as test scores or academic success. Our liability is limited as follows:
• Total liability shall not exceed the amount paid for services
• We are not responsible for indirect, consequential, or punitive damages
• Services are provided 'as is' without warranties of any kind
• We do not guarantee test score improvements or admission outcomes
• Force majeure events may affect service delivery without liability
Students are responsible for their own learning outcomes and must actively participate in the educational process.
Either party may terminate the educational relationship under certain circumstances:
Cambridge Institute may terminate or suspend services for:
• Non-payment of fees
• Violation of academic integrity policies
• Disruptive or inappropriate behavior
• Providing false information during registration
• Violation of these terms of service
Students may withdraw from programs subject to our refund policy. Upon termination, access to all digital resources and platforms will be revoked.
Any disputes arising from these terms or our services shall be resolved as follows:
• Initial attempt through direct communication with student services
• Mediation through an agreed-upon neutral third party
• Binding arbitration if mediation is unsuccessful
• These terms are governed by the laws of [Your Jurisdiction]
• Exclusive jurisdiction lies with the courts of [Your Jurisdiction]
Students agree to resolve disputes individually and waive the right to participate in class action lawsuits.
Cambridge Institute reserves the right to modify these terms at any time. Changes will be communicated through:
• Email notification to registered students
• Prominent notice on our website and student portal
• In-app notifications for mobile users
Continued use of our services after notification constitutes acceptance of modified terms. For significant changes affecting existing students, we will provide 30 days notice.
For questions about these terms, complaints, or disputes, please contact us through the following channels:
• Student Services: studentservices@cambridgeinstitute.edu
• Academic Affairs: academic@cambridgeinstitute.edu
• Billing Inquiries: billing@cambridgeinstitute.edu
• General Information: info@cambridgeinstitute.edu
We are committed to resolving any issues promptly and fairly. All complaints will be acknowledged within 48 hours and resolved within 10 business days when possible.
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. These Terms of Service, together with our Privacy Policy and any course-specific agreements, constitute the entire agreement between Cambridge Institute and students.
No oral modifications or additional terms shall be binding unless agreed to in writing by authorized representatives of Cambridge Institute.
In case of emergencies affecting course delivery or student safety:
These Terms of Service constitute a legally binding agreement. By using Cambridge Institute's services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you have any questions or concerns, please contact our student services team before enrolling.